Information we collect
When you submit a request through our website or call (877) 300-2747, we collect the information you provide: your name, phone number, email address, property location or region, and project details. We use this information to route your request to a licensed contractor in our network and to follow up with you about that request.
We also collect basic technical information automatically when you visit our website, such as browser type, general device information, and pages viewed, which helps us understand how the site is used and keep it working correctly. This does not include the personal project details described above unless you submit them through a form.
How we use your information
We share the project details you submit with the licensed contractor(s) we match you with so they can contact you directly about your project. We do not sell your personal information to unrelated third parties. We may use aggregated, non-identifying information about site usage to improve our website and content, including the guides in our Research Center.
Contacting you
By submitting a request, you consent to be contacted by California ADU Network and by the contractor(s) we match you with, using the phone number and email you provide, about your ADU project request. This may include phone calls, text messages, and email related specifically to your request.
How long we keep information
We retain request information for as long as reasonably needed to fulfill the purpose it was collected for — generally, routing your match and any reasonable follow-up — and to meet basic recordkeeping needs. We do not retain information indefinitely for unrelated purposes.
Security
We take reasonable steps to protect the information you submit, including transmitting form data over an encrypted connection. No online system can be guaranteed fully secure, but we do not publish submitted lead information anywhere on the public website.
Your choices
You may ask us to stop contacting you at any time by calling (877) 300-2747 or using our contact form. We will honor removal requests promptly.
Children's privacy
This website and our services are intended for adult homeowners and property decision-makers. We do not knowingly collect information from children.
Third parties involved in fulfilling your request
Beyond the matched contractor(s), we may use standard service providers — such as website hosting and basic form-processing tools — to operate this site and deliver your request. These providers process information on our behalf and are not authorized to use it for their own independent marketing purposes.
California privacy rights
California residents may have certain rights regarding their personal information under applicable state law, including the right to request details about the information we hold and to request deletion. You can exercise these rights by contacting us at (877) 300-2747 or through our contact page.
Changes to this policy
We may update this policy as our network grows. The version posted on this page is always the current one. Continued use of the site after an update means you accept the revised policy.